CloudOps has officially announced the general availability of its Cloud Migration Services. This new company is specialized in migrating, optimizing, and running cloud-based applications and will help enterprises to utilize the on-demand computing and its benefits. CloudOps is already providing its services to over 40 customers and has a team of technocrats and experts in cloud computing in background.

An assortment of services offered by the company include consulting and operation services, specialized in Hybrid Cloud architectures, which is a combination of Private IT infrastructure and on-demand computing from giants like Amazon, Rackspace, Google, and Terremark.

“Enterprises have many IT options that simply didn’t exist five years ago,” said Ian Rae, CloudOps’ CEO. “As a result, they need to rebalance their IT decisions to take advantage of new tools and platforms that are available and to corral and manage existing cloud usage. Those who embrace cloud computing stand to gain a tremendous advantage; those who don’t risk being left behind. As a vendor-neutral organization, CloudOps is well positioned to help them.”

CloudOps will take care of everyday operations, upgrades, monitoring, and optimization, just like it did for a previous client, Syntenic that later merged with analyst firm Bitcurrent. To be precise, it’s a kin to companies like GigaSpaces, and part of a growing cloud industry niche for services that help companies manage their cloud and all the cloud tools they use.

We are watching several developments in cloud industry including a recent one from Hexaware Technologies. This India-based company takes advantage of VMware’s automation, security and virtualization platforms to develop India’s first full scale cloud infrastructure. Known as Cloud RAINMAKER, it will leverage the VMWare solutions.

“Compared to the traditional model, this private Cloud helps us achieve two major objectives. Firstly, there is a cost reduction potential of up to 30% through optimizing computing resources and secondly, this implementation transforms the fixed and committed cost into a variable cost model there by providing increased flexibility to either ramp up or down in this dynamic world.” said Nataraj. N, Chief Information Officer, Hexaware Technologies Limited.

In the same vein, Salesforce.com yesterday announced its Service Cloud 3, the next generation of social contact centers. This is especially useful for organizations as they can now get involved with customers across social communities such as Twitter and Facebook using Radian 6. This will also have in-built analytics that will allow ranking of interaction according to importance.

Service Cloud 3 is designed to handle large volumes of social interactions and make real-time customer engagement. As of now, it has more than 15,000 customers including Ally Bank, KLM Royal Dutch Airlines and Nikon Instruments. And the good news is that an independent survey has reported great improvement in agents’ productivity, customer satisfaction and customer support.