NEWS
NEWS
NEWS
GoDaddy Apologizes for Outage and Offers Discounts
Go Daddy is apparently pretty sorry for the outage earlier this week. An email that apparently comes from Scott Wagner, CEO of Go Daddy was sent to its customers yesterday.
We let you down and we know it. We take our responsibilities – and the trust you place in us – very seriously. I cannot express how sorry I am to those of you who were inconvenienced.
The email expresses apology for the outage and reasserts (in bold):
At no time was any sensitive customer information, including credit card data, passwords, or names and addresses, compromised.
Go Daddy then offers a 30% discount across the board good for the next 7 days.
Go Daddy has been facing a public backlash due to its extended outage, which was initially attributed to a DDoS/DNS attack, but later found to be an issue with corrupted router data tables.
As a Go Daddy customer myself, I find the 30% offer a nice gesture, but it would be nice if they just eliminated all the garbage from their checkout process. Some may regard the notion of selling more services altogether as added insult to injury. Many businesses were financially impacted by the outage.
Since you’re here …
… We’d like to tell you about our mission and how you can help us fulfill it. SiliconANGLE Media Inc.’s business model is based on the intrinsic value of the content, not advertising. Unlike many online publications, we don’t have a paywall or run banner advertising, because we want to keep our journalism open, without influence or the need to chase traffic.The journalism, reporting and commentary on SiliconANGLE — along with live, unscripted video from our Silicon Valley studio and globe-trotting video teams at theCUBE — take a lot of hard work, time and money. Keeping the quality high requires the support of sponsors who are aligned with our vision of ad-free journalism content.
If you like the reporting, video interviews and other ad-free content here, please take a moment to check out a sample of the video content supported by our sponsors, tweet your support, and keep coming back to SiliconANGLE.
