Delen Private Bank, founded in 1936, specializes in private wealth management and stockbroking services for international clients. The bank has been a Nutanix Inc. client for almost four years, and it is one of the early adopters of hyper-converged infrastructure, with many lessons-learned to share. At the recent Nutanix 2016 .NEXT Europe event, bank members presented two sessions: one covering its experience with the Nutanix all-flash systems and the second a “best practices” presentation on how to recover from failures.

Sammy Bogaert, senior system administrator at Delen Private Bank, joined Stu Miniman (@stu), co-host of theCUBE*, from the SiliconANGLE Media team, during the Nutanix 2016 .NEXT Europe event, held in Vienna, Austria. They discussed how Nutanix helps the bank with its business, as well as thoughts about using Nutanix all-flash.

‘Single pane of glass’ ease of use

After a general discussion around Bank Delen’s structure and locations, Miniman asked what led the bank to seek out Nutanix.

“Like most companies, we had our legacy systems, on different platforms, with different teams, different admins, and different applications to manage the systems. We wanted to get rid of the siloes; going hyper-converged with Nutanix, that was our vision … to break the barriers and become one,” explained Bogaert.

He said that when first logging into Nutanix, it provides a view of everything: compute, storage, network, as well as the Virtual Machines running on it. It’s visualized for the user, and it’s managed from that one interface — a ‘single pane of glass’ view.

“The fun thing about Nutanix is [its] software. … And the cool thing about software, it can evolve rapidly, he said. “You see that a lot with Nutanix — new versions, new functionality, new improvements, both in the interface as in the core. … They can evolve very rapidly, because it’s software-based.”

Quality customer service

It was remarked that as companies grow and expand, their quality of support can decline. Miniman asked if that was a problem with Nutanix.

Bogaert said no, it had not been an issue, and he pointed out, “Software is never perfect, and everything can fail, and it will fail, and we have seen that. But the way Nutanix deals with that, that’s what is making them unique and a good value for us. Their support channel is amazing; good people, no long waiting lines; when you open a new case, you recognize the high-skilled people and you know they’ll resolve it quickly.”

Promoting all-flash

Miniman asked if there were any “lessons learned” that Bogaert wanted to share with peers.

“We tried to convince a lot of people to go hyper-converged, because we think that’s the future. We’ve also been telling people for years, don’t go with a hybrid system, go all-flash; and we think that a lot of people are adapting now,” said Bogaert.

*Disclosure: Nutanix Inc. and other companies sponsor some KubeCon 2016 segments on SiliconANGLE Media’s theCUBE. Neither Nutanix nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.

Watch the complete video interview below, and be sure to check out more of SiliconANGLE and theCUBE’s coverage of Nutanix 2016 .NEXT Europe.

Photo by SiliconANGLE