UPDATED 08:38 EDT / MAY 04 2011

Shaky Start for VMware Cloud Foundry: 2 Outages

VMware’s beta open-source PaaS offering, the Cloud Foundry, has experienced not one, but two outages. That’s never a good sign for a cloud company, and while the virtualization giant’s Cloud Foundry is a new project, though has been powering it for years.

The first Cloud Foundry outage lasted for 10 hours, and was caused due to a power outage in the supply for a storage cabinet. Customers’ applications remained online but developers were not able to carry out any backend tasks. The second, more serious outage, can be accounted to human error involving an “early detection plan” designed to prevent the exact kind of problem that brought down the service the previous day.

“This resulted in a full outage of the network infrastructure sitting in front of Cloud Foundry. This took out all load balancers, routers, and firewalls; caused a partial outage of portions of our internal DNS infrastructure; and resulted in a complete external loss of connectivity to Cloud Foundry.”

All applications and networks running on Cloud Foundry continued to run, but users were not able to access them due to the shut down front-end network.

Cloud Foundry is still in beta, which means it has a relatively small customer base. The same cannot be said about AWS however, which is the reason that outage sent ripples all throughout the industry. On April 21, the Amazon Elastic Compute Cloud and Amazon Relational Database as well as other services experienced outages.

Of course, the PlayStation Network outage is yet another major incident we’ve witnessed lately. Sony Entertainment went temporarily offline on a Monday a few weeks ago, an incident which later turned out to be one of the biggest cybersecurity breaches in history. Personal and financial data of over 70 million users may have been compromise, not to mention the fact the incident marks an economic and cultural disaster for Sony.


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