Alex Williams

Alex Williams is an editor for SiliconAngle and lives a charmed life in Portland, Or.

Latest from Alex Williams

Hortonworks: Half the World’s Data Will be on Hadoop in 5 Years

NEWS By ALEX WILLIAMS15 YEARS AGO

Editor’s Note: Wikibon Analyst Bert Latamore recently participated with his colleagues in an interview with Hortonworks CEO Eric Baldeschweiler. The following is a profile by Bert and analysis of the market provided by myself, Alex Williams, and ServicesAngle senior writer Klint Finley. …

Jive Goes Public Tomorrow and Thanks to SAP and Oracle It Looks Pretty Good

NEWS By ALEX WILLIAMS15 YEARS AGO

Jive Software will make its debut tomorrow on the NASDAQ, and thanks to SAP and Oracle it looks pretty good. Jive is a collaboration technology company. It emerged as one of the early entrants to the social collaboration market and has since …

Twitter Users Getting Blocked in Droves as New Update Limits Go Into Effect

NEWS By ALEX WILLIAMS15 YEARS AGO

Reports are pouring in tonight from people who have hit the new limits for posting Twitter updates. The limits came today as part of Twitter’s updates to its service. It’s uncertain why Twitter imposed the limits. Blocking spam bots seems the most …

Are We Turning to the Outer Dimensions of What Support Means? [Infographic]

NEWS By ALEX WILLIAMS15 YEARS AGO

One data point pops out in this infographic (see below) about support these days. The costs to run a call center are sky high. It costs between $6 and $75 to resolve customer issues over the phone. It costs as little as …

Is a Security Vulnerability Requiring a Global Amazon Web Services Reboot?

NEWS By ALEX WILLIAMS15 YEARS AGO

This morning, thousands of Amazon Web Services customers received notice that their instances on the cloud service are scheduled for reboot. “Routine ugrgade,” is the given reason but cloud experts believe it appears more than that and may be due to a security …

Tata Communications Deal with SuccessFactors Looks More Interesting Following SAP Acquisition

NEWS By ALEX WILLIAMS15 YEARS AGO

Last week, Tata Communications offered up some news about its new Human Capital Management (HCM) technology which exemplifies a change in roles that systems integrators have traditionally operated. The news now looks even more interesting considering SAP’s acquisition of SuccessFactors, the company …

Using Linked Data and Open APIs to Bridge Modern Development with Pre-Cloud Apps

NEWS By ALEX WILLIAMS15 YEARS AGO

The concept of linking and synchronization is most often associated with the Web, collaboration tools and mobile apps. Gmail is in sync with my Android smartphone. When I edit a Google Doc, my colleagues see the changes immediately be it from a …

A Second Generation Platform for Load Balancing and Testing

NEWS By ALEX WILLIAMS15 YEARS AGO

We have platforms for app development. Now comes a new platform specifically for load balancing and testing. BlazeMeter, out of Israel, launched today with the unveiling of its service and $1.2 million in Series A funding from YL Ventures. Blazemeter is based …

SAP Buys SuccessFactors – Acquisition Shows Gathering Strength of Workday and New Enterprise Innovators

NEWS By ALEX WILLIAMS15 YEARS AGO

SAP is buying SaaS provider Success Factors for an approximate $3.4 billion based upon market value. Success Factors will continue to operate independently. The deal represents a real shift for the Human Capital Management (HCM) market which has seen the emergence of …

How Ironic – Social Media Companies Have the Lowest Customer Service Rankings

NEWS By ALEX WILLIAMS15 YEARS AGO

Zendesk runs help desks for 15,000 customers. The company recently crunched the data from these customers, analyzed it and as a result has set benchmarks for what companies should strive for in their customer service efforts. The results are reinforcing in what …

Alex Williams

Latest from Alex Williams

Hortonworks: Half the World’s Data Will be on Hadoop in 5 Years

Twitter Users Getting Blocked in Droves as New Update Limits Go Into Effect

Are We Turning to the Outer Dimensions of What Support Means? [Infographic]

Is a Security Vulnerability Requiring a Global Amazon Web Services Reboot?

Tata Communications Deal with SuccessFactors Looks More Interesting Following SAP Acquisition

Using Linked Data and Open APIs to Bridge Modern Development with Pre-Cloud Apps

A Second Generation Platform for Load Balancing and Testing

SAP Buys SuccessFactors – Acquisition Shows Gathering Strength of Workday and New Enterprise Innovators

How Ironic – Social Media Companies Have the Lowest Customer Service Rankings

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