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Brian Njuguna

Brian is a staff writer for theCUBE, SiliconANGLE Media’s mobile livestreaming studio. He has written for a variety of publications, including Blockchain.News and Capital.com. Brian has a penchant for technological innovations, including blockchain, cloud computing, data science, and cryptocurrencies, as he believes that they will reign supreme as the world gears toward the Fourth Industrial Revolution. He loves to attend rugby sporting events, travel, and listen to music. Brian lives in Nairobi, Kenya, and holds a bachelor’s of economics and statistics from Kenyatta University.

Latest from Brian Njuguna

From silos to speed: Scania leverages Celonis to drive data-driven process transformation

BIG DATA By BRIAN NJUGUNA10 MONTHS AGO

By converting raw operational data into actionable insights, data-driven process transformation enables smarter decisions, sustained cost savings, greater operational agility and continuously improving customer experiences — shifting processes from static workflows into a strategic, evolving competitive advantage. Scania Group kick-started its data-driven …

Allianz reimagines the insurance experience with AI-powered process mining

AI By BRIAN NJUGUNA10 MONTHS AGO

As organizations embrace the era of artificial intelligence, AI-powered process mining is emerging as a catalyst for operational transparency, efficiency and predictive insight. By turning complex workflows into clear, data-driven narratives, it empowers enterprises to act with precision and deliver measurable outcomes. …

How AI-Kubernetes integration brings cloud intelligence to the edge

INFRA By BRIAN NJUGUNA10 MONTHS AGO

The fusion of artificial intelligence and Kubernetes is redefining modern infrastructure, shifting how systems are built, deployed and scaled. Cloud-native now extends beyond centralized data centers to the intelligent edge, where real-time analytics and data sovereignty drive innovation, paving the way for …

NiCE meets Agentforce: A new playbook for AI-first customer experience

AI By BRIAN NJUGUNA11 MONTHS AGO

Businesses are moving beyond reactive service models toward predictive, emotionally intelligent engagement that spans the entire customer journey. The AI-first customer experience reflects this evolution, bringing intelligence and personalization into every interaction across channels. NICE Ltd. is helping drive this transformation with …

Turning offline conversations into data: the rise of AI coaching

AI By BRIAN NJUGUNA11 MONTHS AGO

As artificial intelligence progresses, AI coaching is revolutionizing in-person sales and service by enhancing real-time performance, closing skill gaps and ensuring consistent, high-quality customer experiences. By merging human empathy with machine intelligence, Rillavoice Inc. is redefining in-person sales and service with AI …

Smarsh targets financial misconduct with AI-powered data surveillance

AI By BRIAN NJUGUNA11 MONTHS AGO

As regulatory scrutiny intensifies and data volumes multiply, organizations need faster, more precise ways to detect misconduct and ensure compliance. That’s where AI-powered data surveillance comes in, enabling smarter oversight across complex, multi-channel environments. Smarsh’s Intelligent Agent brings artificial intelligence to the …

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