Doug Chandler

Latest from Doug Chandler

SAP, EMC, Secure-24 Relationships Focus on Cloud Services, Vblock Technology

NEWS By DOUG CHANDLER15 YEARS AGO

Customers today need to develop a deeper understanding of a vendor’s ecosystem, including their alliance partners and channel partners, to fully evaluate the vendor’s product set and potential value for the business. This is especially true in a period of consolidation among …

Consumerization of IT, Need for Speed Challenge IT Admins

NEWS By DOUG CHANDLER15 YEARS AGO

Business is moving at such high speed now that many customers are looking to consultants not just for traditional advisory services, but for pre-defined technology solutions, according to Accenture partner Mike Montalto. For many customers, this will mean choosing a pre-built solution …

Cloud Meets Big Data Meets…Customer Service?

NEWS By DOUG CHANDLER15 YEARS AGO

Tech companies have always needed to provide customer service on their products, but the model used to be simpler: You sold the product and told the customer the best way to contact you if a problem came up. In the old days, …

Cloud Meets Big Data Meets…Customer Service?

NEWS By DOUG CHANDLER15 YEARS AGO

EMC: We Want Service Providers Delivering Cloud Services

NEWS By DOUG CHANDLER15 YEARS AGO

“EMC is a technology company. We have said we don’t compete, we’re not going to set up our own data centers to offer cloud services – we’re helping our service providers,” said Howard Elias, President and Chief Operating Officer, EMC Information Infrastructure …

VDI Can Deliver ROI, Security for Government and Healthcare Customers

NEWS By DOUG CHANDLER15 YEARS AGO

Unlike server virtualization and the likes of VMware, which took off at rocket speed when it hit the market in the 2000s, virtual desktop infrastructure (VDI) has had a slower and more varied adoption history. Customers could immediately gauge the cost-savings with …

Iron Mountain Shutters Two Services: Impact on Cloud?

NEWS By DOUG CHANDLER15 YEARS AGO

This week the news trickled out that Iron Mountain, the big records management company, is apparently planning to close two of its cloud-based services, Virtual File Storage and Archive Services Platform. The company reportedly stopped taking new customers for either service after …

Doug Chandler

Latest from Doug Chandler

Consumerization of IT, Need for Speed Challenge IT Admins

Cloud Meets Big Data Meets…Customer Service?

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