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Uncovering innovation amidst the noise of MWC

Once again, artificial intelligence dominated the buzz at this year’s MWC Barcelona, formerly called Mobile World Congress. From smartphones to satellites, networks to applications, no vendor or service provider could resist the lure of AI. My challenge: Sort through the thousands of …

Six shifts that will make or break enterprise AI

Ask a room full of chief information officers how far along they are with artificial intelligence and you will hear the same story repeatedly: Many proofs of concept, a handful of production deployments, and a few impressive wins. Most enterprises treat AI …

The pillars of a successful artificial intelligence strategy

Despite the hype, the enormous potential business value of artificial intelligence is not going to materialize spontaneously. Digital workplace leaders must guide their organization toward an era in which AI is not only creating tangible business value, but becomes a critical competitive …

Human-in-the-loop has hit the wall. It’s time for AI to oversee AI

For years, “human-in-the-loop” has provided the default reassurance when it comes to how artificial intelligence is governed. It sounds prudent. Responsible. Familiar. It is no longer true. We’ve entered an agentic age where AI systems make millions of decisions per second across …

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