Mark Albertson
Latest from Mark Albertson
Locking the front door offers a measure of protection, but it’s the key that provides ultimate control. In the world of enterprise computing, data encryption is an important step to guard against network attacks and theft, but the real test involves how …
Accenture and NBA’s Warriors team up for enhanced mobile experience in new arena
When a professional sports team strikes gold with three championship wins in the past four years, a lot of things can change for the better. As the Golden State Warriors of the National Basketball Association prepare to close out their decades-long tenancy of an …
IBM will address Red Hat and multicloud strategy during its Think conference this week
The opening of IBM Think in San Francisco on Monday provided analysts with an opportunity to assess a list of topics expected to be addressed at the weeklong company event. For many industry observers, the question of the impact the acquisition of Red Hat …
Accenture’s focus on business trends shifts from SMAC to DARQ Power
Six years ago, digital trends were commonly summarized under SMAC, which stood for social, media, analytics and cloud. Accenture PLC has captured the current digital evolution as DARQ Power, represented by distributed ledger technology, artificial intelligence, extended reality, and quantum computing. These …
Telemetry and machine learning provide foundation for Cisco’s cyberattack defense
Ransomware is so 2018. As online criminals have realized that ransomware didn’t yield a recurring revenue stream, they have turned instead to cryptojacking, the takeover of computer networks by massive botnets to mine cryptocurrency. This land grab of networks has proven difficult …
Five9 leverages AI and cloud to revolutionize the contact center business
In the near future, calls into a customer contact center used for “training purposes” will no longer involve people in seats listening to an instructor. The training will be for machine-learning models, and the participants will be computers. This is the vision …
Enterprise cloud consultant opens new channels of communication in tech community
When Chris Williams (pictured), enterprise cloud consultant at GreenPages Technology Solutions, was awarded the vExpert Cloud Specialist designation by VMware Inc. in 2017, he expressed his passion for learning new skills and sharing his knowledge with others. That passion has carried over …
PS Lifestyle turns to the cloud for modernizing its hair salon business
Many industries have been transformed by a shift to the cloud, and the hair-styling profession is no exception. PS Lifestyle, whose business transformed hair salons in assisted senior-living facilities into professional centers and spas, faced a need to convert from a manual …
System guru offers advice: Automate yourself into a new job
Is the system administrator an endangered species, about to join company with the African wild dog, Bornean orangutan, and the black-footed ferret? One experienced systems administrator doesn’t think so, but it will require refocusing on the major changes taking place in the …
Toshiba moves forward with UFS as next-generation flash storage
Today’s tech devices offer different features and user services, but there are at least two elements common to every product. They all run on processors and need storage. Most smartphone users have no idea what kind of flash storage runs on their …