R. Danes
Latest from R. Danes
Cloud has been a hot word in IT for the past few years. If you’re a legacy company looking to stay relevant, add a cloud service. If you’re a startup, boast about your bleeding-edge, cloud-native infrastructure. If you’re an enterprise, surely you’re …
Can ServiceNow give the best in security a run for their money? | #Know16
With the growing size and complexity of IT comes growing risks of security breaches. Many are now saying it’s not a matter if you are breached, but when, so the task is to learn how to manage the breaches as they arise. …
Pull it together: Is IT all over the place costing you time and money? | #Know16
The world of IT is expanding faster than ever; off-prem and hybrid cloud trends are driving a lot of it, as are DevOps and Software-as-a-Service. While the array of options is great for customizing, many find themselves wondering how many more IT …
The proof in the pudding: Customers sound off about ServiceNow | #Know16
The true measure of a company isn’t in the press releases or marketing spin its employees issue from behind their desks. If you want to know what a product or service is delivering in the real world, you need to hit the …
Desk is a four letter word: The new service management philosophy | #Know16
What comes to mind when you hear the words “service management?” If it’s an 800 number you dial to get to a help desk, Frank Slootman, president and CEO of ServiceNow, Inc., has news for you: “Desk is a four letter word.” …
Trimming the fat: Do you know what your applications are costing you? | #Know16
Everyone wants to build a killer application these days, something so convenient and seductive to their customers that they’ll forget all about the competition. With DevOps, containers, and all the as-a-service-software, more and more folks are becoming amateur application developers. This may …
Is automation the solution to the cybersecurity catch-up game? | #Know16
Poor, overworked cybersecurity staff. All of Silicon Valley works busily year round to advance IT, develop new software and products, and then the security people are expected to come in and threat-proof everything with the wave of a wand. The situation is …
Getting industry specific on the ‘maximum value journey’ | #Know16
As companies acclimate to cloud and digitization, more and more are looking for a shortcut to the best practices — not for John Doe’s business, but for their business. Busy managers don’t want to spend all day reading anecdotes about what worked for …
Getting your disks in a row: Do you know how your IT is today? | #emcworld
On-prem, hybrid cloud, cloud-native, built-in, or as-a-service — it seems like the options for IT professionals are expanding daily. The more choices you have, the better able you are to customize infrastructure to meet your needs, so there’s no downside, right? Well, …
The customer’s always right: Does ‘socialized’ IT help build better products? | #emcworld
The next time you are negotiating a six-figure salary with a new developer, you might pause and wonder if you could just use free customer feedback to get the same value. One company has found that simply observing how customers interact with …