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R. Danes

R. Danes is a senior writer for theCUBE, SiliconANGLE Media’s mobile livestreaming studio, who is based on the East Coast. Her fondness for old media and longform journalism converges with an interest in new media and digital content trends. Exploring digital disruption in the realm of publications, articles and writing led her to writing articles about digital disruption everywhere. Find R. Danes on Twitter @DanesRd.

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Latest from R. Danes

Startup sees good in Facebook, connects homeless with family

APPS By R. DANES8 YEARS AGO

There is growing concern in the Bay Area that technology isn’t being all it can be in the social justice realm. Why aren’t tech companies working harder to cure societal ills? Can’t nonprofit organizations and charities use new tech as effectively as …

AIOps is ‘bigger boat’ to hunt Jaws lurking in modern IT

AI By R. DANES8 YEARS AGO

Information technology has morphed into a beast that companies 10 years ago couldn’t have imagined. Multicloud, distributed systems, software-defined everything — it adds up to a circus of unruly animals. The old methods — human surveillance and traditional monitoring — can’t tame …

Network of know-it-alls fixes buggy AI

AI By R. DANES8 YEARS AGO

It’s a known fact that online customer service, by and large, isn’t the most pleasant experience. Companies often have ambitious plans to improve it with automation and artificial intelligence (think chatbots). But such initiatives often lack the data-based fundamentals, specifically the right answers to common …

Cisco tours world for locally sourced, globally scalable innovation

EMERGING TECH By R. DANES8 YEARS AGO

Waiting for Silicon Valley to solve the economic, industrial and social ills in Oceania? It might be smarter to pair advanced technology with local wisdom about region-specific problems. What comes out may be groundbreaking, globally scalable products and services. This is the …

Making complex tech easy to use is new vendor value prop

CLOUD By R. DANES8 YEARS AGO

Trade show aisles are stuffed full of products that build software applications these days, serving every degree of customizability. Where one company may run a data center and craft its software from scratch, another might pick up some pre-built Legos and snap together an app in no …

Future IT systems think, act and adapt like people

AI By R. DANES8 YEARS AGO

For those companies with pockets of innovation success, the challenge is to scale constant, iterative innovation throughout their organization. To do so, companies must rethink their entire information technology systems, but what does this system of the future look like? “It naturally is about breaking down barriers — …

What the 14 percent of companies winning at innovation do differently

EMERGING TECH By R. DANES8 YEARS AGO

Companies worried they’re not keeping up with the innovation Joneses shouldn’t feel too badly. Shockingly, few companies are seeing returns on their innovation investments, according to recent research from Accenture LLP. Luckily, there are a handful of successes in the bunch from which the …

Call center recall: Amazon relieves long-suffering contact centers

APPS By R. DANES8 YEARS AGO

Anybody recall their last contact-center experience fondly? One suffers plenty of inefficiencies and hassles when attempting something that should be easy — like switching a subscription plan or challenging an item on a bill. Thank goodness some folks are finally cutting through this thicket …

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