As the world embraces the internet of things, coming up with trendy and flashy gadgets every day, there are entire industrial spheres where IoT has to evolve in a different way. So what is the main difference between consumer IoT and industrial IoT? “If you think about consumer IoT, it’s what grabs headlines,” said Narbeh Derhacobian (pictured), president ...

As artificial intelligence, robotic process automation and machine learning become more prominent, there is a lot of misinformation and fear about what these technologies actually do and if they will replace people at work. But instead of taking away people’s jobs, according to some, AI can help people do their work better. And this is ...

What does it take to create a satisfactory user experience that blends innovative technology with real customer needs? Turns out a huge component is empathy, according to Amy Lokey (pictured), vice president of user experience, G Suite, at Google. At the Google Cloud Next event this week in San Francisco, Lokey weighed in on the qualities that ...

SADA Systems Inc. began bringing organizations to the cloud before it was a hot topic. The company provides business and technology consulting services aimed at transforming organizations through cloud-based solutions. While the company was a pilot partner with both Microsoft and Google for cloud options, it has now gone all-in with Google Cloud as it plans for the future of cloud ...

What do the NCAA, high school students, and Google have in common? A commitment to community and innovation. During Google Cloud Next 2019, Google Cloud rolled out a variety of new services and partnerships as it continues efforts to stake out a leading position in cloud and attract more enterprise customers. These key partnerships, including Google’s ...

As multicloud and hybrid cloud continue to transform the way companies operate, mass data continues to get siloed and fragmented within a patchwork of infrastructures spanning virtualized and on-premise and data centers. So what is the next step in data backup and data protection? Because data protection is just the tip of the iceberg. “Data ...

With Google this week announcing a range of hybrid and multicloud innovations, along with seven new partners in open-source technology, the importance of a hybrid approach to computing infrastructure is clear.  And while it seems the push is toward simplicity, multicloud integration remains a complex obstacle for enterprise computing. Complexity must be embraced through all ...

Multicloud computing is here to stay, bringing with it a new wave of technology in the push toward digital and cloud transformation. So how will companies get ahead of the game? And where is the future going? Fabio Gori (pictured, right), senior director of cloud solution marketing at Cisco Systems Inc., and Jonathan King (pictured, ...

Microsoft has more than 6.5 trillion different security signals each day coming into its ecosystem. As such, the technology giant knows a thing or two about keeping data safe for its customers. So what are the key security principles guiding today’s ever-evolving technology landscape? “Things have changed,” said Bret Arsenault (pictured), corporate vice president and chief information security officer at Microsoft. “In ...

Cloud technologies and artificial intelligence are changing the way that call centers are doing business, and Five9, Inc. — a company dedicated to implementing innovation cloud integration and AI within call centers — has claimed growth in leaps and bounds, including a 31-percent revenue growth in the last quarter of 2018. So what is changing in call ...