Zeus Kerravala

Zeus Kerravala is a principal analyst at ZK Research, a division of Kerravala Consulting.

Latest from Zeus Kerravala

Can generative AI enable contact centers to deliver on their promise?

Over the past two decades, the contact center industry has promised capabilities that will significantly improve customer experience. This is important because CX is now the top brand differentiator, with many consumers switching loyalties because of a single bad experience. Though it’s …

Extreme Networks and Intel partner up for better generative AI

AI By ZEUS KERRAVALA2 YEARS AGO

The network continues to grow in importance as a strategic business asset. A recent joint study between ZK Research and The Cube Research found that 93% of organizations felt the network was more critical to business operations than two years ago. At …

Nvidia works with Accenture to pioneer custom Llama large language models

AI By ZEUS KERRAVALA2 YEARS AGO

Accenture Plc Tuesday announced the launch of the Accenture AI Refinery framework, developed on Nvidia Corp.’s new AI Foundry service. The offering, designed to enable clients to build custom large language models using Llama 3.1 models, enables enterprises to refine and personalize …

Five thoughts from Matt Wood’s keynote at AWS Summit New York

AI By ZEUS KERRAVALA2 YEARS AGO

The artificial intelligence industry is filled with big vendors and upstarts, and Amazon Web Services Inc.’s AWS Summit in New York City earlier this months provided Amazon the platform to make its claim as the leader in AI. To do that, the …

Juniper Networks unveils Ops4AI Lab and designs to help customers fast-track AI deployments

AI By ZEUS KERRAVALA2 YEARS AGO

There has been plenty of hype and ballyhoo around artificial intelligence and networking, but much of the vendor focus has been AI for networking, where AI is used to improve network operations. The other side of the AI coin is networking for …

Amazon updates its commitment to responsible use of generative AI

AI By ZEUS KERRAVALA2 YEARS AGO

Amazon Web Services Inc. today announced an update on its commitment to responsible generative artificial intelligence at its annual Summit in New York. Before the summit, which is being covered by theCUBE, SiliconANGLE’s livestreaming studio, I spoke with two AWS team members …

Merging auto racing and high-tech data enables a faster ride for everyone

BIG DATA By ZEUS KERRAVALA2 YEARS AGO

Few things move faster than the high-tech race cars traveling the Indianapolis Motor Speedway oval. In May, American Josef Newgarden won his second consecutive Indy 500 with an average speed of 167.763 miles per hour. But Newgarden’s car may not have been …

Cisco works with the USGA to network-enable the U.S. Open

INFRA By ZEUS KERRAVALA2 YEARS AGO

Earlier this month the United States Golf Association held the 2024 U.S. Open Golf Championship, widely regarded as the toughest test in professional golf. Given the high-profile nature of the event, the underlying network that supports it had to be equally tough. …

C1 moves its AI solution Elly from product to platform

AI By ZEUS KERRAVALA2 YEARS AGO

Tech solutions provider C1, formerly ConvergeOne, in March launched a generative artificial intelligence-powered tool called Elly that has helped organizations better use their data, including previously inaccessible data locked in different business systems. Now, C1 is expanding Elly into a fully managed platform …

In a pair of announcements, Pure Storage looks to help customers with AI and ransomware

INFRA By ZEUS KERRAVALA2 YEARS AGO

Pure Storage made a couple of significant announcements last week at its annual user event, Pure Accelerate, in Las Vegas. First, the company said it had released three new advanced storage-as-a-service service level agreements for the Pure Storage platform: cyber recovery, resilience and …

Zeus Kerravala

Latest from Zeus Kerravala

Can generative AI enable contact centers to deliver on their promise?

Extreme Networks and Intel partner up for better generative AI

Nvidia works with Accenture to pioneer custom Llama large language models

Five thoughts from Matt Wood’s keynote at AWS Summit New York

Juniper Networks unveils Ops4AI Lab and designs to help customers fast-track AI deployments

Amazon updates its commitment to responsible use of generative AI

Merging auto racing and high-tech data enables a faster ride for everyone

Cisco works with the USGA to network-enable the U.S. Open

C1 moves its AI solution Elly from product to platform

In a pair of announcements, Pure Storage looks to help customers with AI and ransomware

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