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Angela Connor

After three years as Managing Editor of User-Generated Content at WRAL.com where Angela aunched the first online community, and grew it to more than 15,000 members, she moved on to a bigger, more challenging opportunity.

Today, she is the Vice President, Director of Social Media at Capstrat, identifying opportunities and developing strategies for top-notch clients.

Angela is also author of the book “18 Rules of Community Engagement: A Guide for Building Relationships and Connecting with Customers Online.”


Latest from Angela Connor

You Can’t Automate Community Management

This isn’t intended to be a rant against my former employer; they did what they had to do, much of which involved figuring out next steps for the community and how they’d like to see it develop going forward. That, I understand …

There’s No Excuse for Stale Content

The only excuse for having stale content in your online community is apathy. And that’s not even a real excuse. If you find yourself saying you don’t have time, then ask yourself this question: Why did I create the community in the …

Cyber Security Expert: "Social Media is My Worst Enemy"

Here is a direct quote from a Cyber Security expert I met at an economic development forum recently: "If you’ve ever gone through a federal clearance, social media is your worst enemy." He was serious. And you know what? I didn’t argue. …

You’re Too Fat for This Community

This is exactly what nearly 5,000 members (or should I say “former” members) of the website BeautifulPeople.com were told after packing on the pounds during the holidays, according to a story on CNN.com. Founder, Robert Hintze states in the article that they …

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