Jonathan Anthony
Latest from Jonathan Anthony
IT teams are under growing pressure to do more than keep the lights on — employees now expect the same seamless digital experiences at work that they get in their personal lives. Freshservice transformation is turning traditional IT service desks into intuitive, …
IBM positions itself as an ecosystem conductor as sovereign AI pressures mount
Partner ecosystems and hybrid AI orchestration have become essential for enterprises navigating agentic AI at scale, where governance, data sovereignty and coordination determine success in a regulated and geopolitically complex environment. IBM Corp. has positioned its own hybrid AI strategy as the answer …
Freshworks CEO: Mid-size enterprises can’t compete with giants until they fix their fragmented data
AI service management has arrived, and the enterprises keeping pace didn’t wait for perfect conditions — they consolidated their data first. Of course, that urgency is creating an opening for companies already positioned as alternatives to legacy enterprise incumbents. Freshworks Inc. has spent …
AI is finally coming to the data — not the other way around
For years, enterprises wanting to use AI had to do things the hard way — extract data from their databases, send it somewhere else for processing and then bring it back. SQL Server 2025 reflects a turning point: AI capabilities are built …
Dell’s agentic inflection point puts the rack at the center of enterprise transformation
Enterprises have reached an agentic inflection point where the shift from AI-first experimentation to AI-native operations is forcing a fundamental redesign of infrastructure and business processes. That distinction — between companies that add AI to existing processes and those that redesign processes …
How Europe’s largest bank balances AI speed, sovereignty and model choice
Hybrid AI governance has become essential for regulated industries such as banking, where the pressure to move fast with agentic AI collides with strict requirements for data sovereignty, compliance and model control. For Europe’s largest bank, AI transformation is not a single …
IBM Z’s decade of growth finds new footing as hybrid AI infrastructure becomes cornerstone
As AI accelerates across every layer of the enterprise, the mainframe is undergoing its most consequential redesign in decades — and hybrid AI infrastructure has found itself decidedly at the center of conversations. IBM Corp. has spent years embedding AI directly into …
Dell’s CFO sees the enterprise AI buildout as a generational opportunity still in its opening act
AI factory momentum has reached a critical inflection point as capital joins silicon and energy as key constraints in the race to build enterprise AI infrastructure. That dynamic is playing out in real time for Dell Technologies Inc., which has surpassed more than …
The middle market keeps the economy moving, but bad data risks stalling its AI ambitions
For mid-market AI adoption, the window to get it right is narrowing. Without data readiness and governance in place first, even the most promising deployments rarely survive contact with production. The conversation around enterprise integration has long centered on Fortune 500 rollouts, …
Enterprises are at risk of losing count of their own AI workforce
The AI governance gap is widening rapidly as AI agents assume operational roles inside enterprise workflows, expanding the security perimeter faster than most organizations can mitigate exposure. But the shift from security awareness training to human risk management is no longer where …