Jonathan Anthony
Latest from Jonathan Anthony
Red Hat OpenShift Service on AWS is emerging as a strategic platform for enterprises seeking simplified procurement and optimized hybrid cloud operations. For IT leaders navigating sprawling provider contracts and rising compute costs, that consolidation could mean fewer procurement headaches and more …
Ansible positions automation as the trusted execution layer for agentic AI
Ansible, Red Hat Inc.’s automation platform, is emerging as the trusted execution layer that might bridge AI-generated insights and reliable IT operations, aiming to turn probabilistic agentic AI into governed, deterministic action at scale. The shift from AI experimentation to real-world agentic …
Companies are rethinking the contact center to deliver outcomes — and empathy — at scale
Contact center AI transformation is accelerating in financial services as new innovations close the gap between surface-level metrics and genuine customer understanding in high-stakes interactions. For companies handling deeply personal products — health savings accounts, retirement rollovers, flexible spending plans — the …
Red Hat dials in on telco cloud modernization as legacy pressure mounts
Telco cloud modernization has become an urgent operational imperative for operators burdened by decades of siloed infrastructure and the demands of 5G, 6G and edge AI. A unified platform approach is now essential to deliver consistent lifecycle management, security and speed to …
Agents are a manager’s dream for productivity — and a CISO’s worst nightmare when they go rogue
Agent risk management is evolving rapidly as AI moves into consequential decision-making arenas, collapsing the boundary between human and machine risk across the enterprise. The dual-threat landscape now confronting enterprises means no longer worrying about humans and phishing emails — now they have …
AI agents are turning SaaS applications into headless, deterministic engines
SaaS applications are being transformed into deterministic engines as AI agents replace traditional user interfaces and drive the rise of the headless enterprise — where AI, not humans, serves as the primary interface for business systems. As software companies rush to position themselves …
Boomi CTO: Agentic engineering is how enterprise AI finally earns its keep
Three years of enterprise AI investment, and most companies are still waiting for the payoff. Boomi LP thinks it has found it, unveiling Boomi Companion, a collection of open-source agent skills that lets developers build, deploy and test fully configured Boomi solutions …
Veeam CEO Anand Eswaran says the company’s future is in providing the AI stack’s missing layer
Agentic AI might be outrunning the one thing it needs most — an AI trust layer. That challenge is reshaping the ambitions of companies long anchored in data protection. Veeam Software Group GmbH, which spent two decades building the market’s most widely …
Boomi and AWS built the guardrails for agents before anyone was asking for them
Agent governance has gone from niche concern to boardroom prerequisite — and the enterprises that saw it coming are now pulling ahead. The rise of agentic AI across enterprise operations has made governance infrastructure not just a compliance consideration but a competitive advantage …
To tame enterprise AI chaos, open source rallies around a standard execution layer
Open source AI trust has become a central concern for enterprises moving agentic AI into production, where governance, security and reliability matter as much as model performance. That pressure is landing squarely on platform companies to provide standardized, shared foundations that absorb the …