Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

A Michigan elementary school is kicking off a new era of generative design

AI By PAUL GILLIN1 YEAR AGO

When Mt. Hope Elementary in Lansing, Michigan, opened its doors early this month, the ribbon-cutting wasn’t the only first. Beneath its floors and behind its walls lies 11,000 feet of electrical raceways precisely routed by artificial intelligence. For Francesco Iorio, the project …

AI infrastructure deals fuel strong earnings for Cisco

INFRA By PAUL GILLIN1 YEAR AGO

Strong artificial intelligence infrastructure orders carried Cisco Systems Inc. to fiscal fourth-quarter revenues and earnings that beat analysts’ estimates and marked a strong finish to the fiscal year. Quarterly revenue of $14.7 billion was up 8% from $13.64 billion last year and …

Dell and HPE extend AI infrastructure lines with new Nvidia-powered systems

INFRA By PAUL GILLIN1 YEAR AGO

Two of the largest enterprise infrastructure vendors announced product line expansions designed to give customers more options for deploying artificial intelligence workloads at scale. New offerings from Dell Technologies Inc. and Hewlett Packard Enterprise Co. include systems and software updates that incorporate …

From prison to salesforce: a call center model that’s helping reduce recidivism to near zero

POLICY By PAUL GILLIN1 YEAR AGO

Turnover rates in the average contact center run between 30% and 45% annually due to the stressful work environment, low pay, limited opportunities for advancement, and the repetitive nature of the work. That makes Televerde LLC’s value proposition unique. Its employees can’t …

Extreme Networks CEO sees competitor disruption and its new AI platform driving growth

CLOUD By PAUL GILLIN1 YEAR AGO

Extreme Networks Inc. is riding a wave of market recovery, competitor upheaval and the launch of a new artificial intelligence-driven networking platform to position itself for continued growth, Chief Executive Ed Meyercord said in an interview with SiliconANGLE following the company’s strong …

Oracle high-availability Exadata service targets AI and location-sensitive use cases

BIG DATA By PAUL GILLIN1 YEAR AGO

Oracle Corp. today announced that the Globally Distributed Exadata Database on Exascale Infrastructure offering it announced early this year is now generally available. The service is aimed at artificial intelligence-driven applications and those requiring high levels of uptime and reliability while running …

Chief AI role gains traction as firms seek to turn pilots into profits

AI By PAUL GILLIN1 YEAR AGO

A growing number of organizations are appointing chief artificial intelligence officers and seeing an average of 10% greater return on investment in AI spending and 24% greater innovation compared to their peers — but most organizations remain stuck in pilot mode and …

StarTree to support Apache Iceberg in a bid to expand lakehouse use cases

BIG DATA By PAUL GILLIN1 YEAR AGO

StarTree Inc., which sells a real-time analytics platform and cloud service based on the Apache Pinot open-source online analytical processing database, today becomes the latest data analytics provider to announce full support for Apache Iceberg. The StarTree Cloud managed service will employ …

Aerospike unveils native Rust client preview, targeting real-time ‘safe’ applications

BIG DATA By PAUL GILLIN1 YEAR AGO

Aerospike Inc., which sells a commercial version of an open-source, scalable, real-time NoSQL database management system, has released a preview version of a fully supported Rust client for developers building high-throughput, low-latency applications with the popular programming language. The client, now available …

Creatio embeds AI agents across CRM and workflow automation platform

AI By PAUL GILLIN1 YEAR AGO

Creatio Inc. today launched a new version of its no-code platform for workflow automation and customer relationship management with new agents and natural language capabilities. Release 8.3 is called “Twin, ” a moniker the company says reflects the increasingly collaborative relationship between …

Paul Gillin

Latest from Paul Gillin

A Michigan elementary school is kicking off a new era of generative design

AI infrastructure deals fuel strong earnings for Cisco

Dell and HPE extend AI infrastructure lines with new Nvidia-powered systems

From prison to salesforce: a call center model that’s helping reduce recidivism to near zero

Extreme Networks CEO sees competitor disruption and its new AI platform driving growth

Oracle high-availability Exadata service targets AI and location-sensitive use cases

Chief AI role gains traction as firms seek to turn pilots into profits

StarTree to support Apache Iceberg in a bid to expand lakehouse use cases

Aerospike unveils native Rust client preview, targeting real-time ‘safe’ applications

Creatio embeds AI agents across CRM and workflow automation platform

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