Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

IBM charts AI operating model to move enterprises beyond experimentation

AI By PAUL GILLIN4 MONTHS AGO

IBM Corp. will use its Think 2026 conference today to outline a broad expansion of its enterprise artificial intelligence portfolio, positioning a new “AI operating model” as the next stage in its customers’ march toward translating early investments into measurable returns. The …

Panzura opens its global filesystem to Microsoft Copilot users

CLOUD By PAUL GILLIN4 MONTHS AGO

Panzura LLC, maker of a global cloud file system, today announced the general availability of Nexus, a new platform designed to connect enterprise file data to Microsoft 365 Copilot while preserving existing security controls and permissions. The launch addresses what the company said …

SAS expands agentic AI and governance capabilities with broad platform updates

AI By PAUL GILLIN4 MONTHS AGO

SAS Institute Inc. is using its SAS Innovate conference this week to introduce a sweeping set of product updates aimed at helping enterprises operationalize artificial intelligence with stronger governance, integrated data management and expanded agentic AI capabilities. The announcements center on a …

Startup Lovelace targets contextual AI engine at mission-critical use cases

AI By PAUL GILLIN4 MONTHS AGO

Lovelace AI Inc. is emerging from stealth mode today with an approach to enterprise artificial intelligence that it says is necessary for high-stakes decision-making, particularly in environments where errors can have significant consequences. At the core of the company’s approach is a …

Experian takes consumer financial guidance to the next level with AI-powered virtual assistant

AI By PAUL GILLIN4 MONTHS AGO

With the release of the newest version of its Experian Virtual Assistant, Experian plc is leveraging artificial intelligence to advance its broader goals of expanding beyond credit reporting to become a technology-driven services provider. Doing that in a tightly regulated industry has tested …

Intercom’s customer service agent takes on new sales role

AI By PAUL GILLIN4 MONTHS AGO

Intercom Inc. is expanding the role of its Fin artificial intelligence customer agent beyond customer support for the first time, positioning it as a sales assistant that operates across all stages of the customer lifecycle. The new “Fin for Sales” capability allows …

IBM blows past estimates, but declines to raise full-year forecast, tanking the stock

INFRA By PAUL GILLIN4 MONTHS AGO

IBM Corp. reported revenue and earnings that topped analysts’ expectations, but its stock price dropped more than 7% in early after-hours trading as the firm declined to raise full-year estimates. Revenue rose 6%, to $15.9 billion, at constant currency, ahead of analysts’ …

Vast Data raises $1B at $30B valuation as AI infrastructure demand accelerates

AI By PAUL GILLIN4 MONTHS AGO

Vast Data Inc. today said it has raised about $1 billion in a late-stage Series F funding round that values the company at $30 billion amid growing demand for infrastructure to support artificial intelligence workloads. Founder and Chief Executive Renen Hallak (pictured) …

Oracle expands Google Cloud partnership with natural language database agent

CLOUD By PAUL GILLIN4 MONTHS AGO

Oracle Corp. is extending its partnership with Google LLC’s Cloud to simplify how enterprise users interact with data, introducing a new natural-language interface for queries directly against Oracle databases. The company today announced the Oracle AI Database Agent for Gemini Enterprise, a …

Why Wasabi opted for credit in its latest financing round

CLOUD By PAUL GILLIN5 MONTHS AGO

Wasabi Technologies Inc. today said it has secured a $250 million credit facility, choosing to forego equity financing for the flexibility of debt. The decision highlights an issue that often faces growth-stage companies: how to fund expansion without overburdening the business or …

Paul Gillin

Latest from Paul Gillin

IBM charts AI operating model to move enterprises beyond experimentation

Panzura opens its global filesystem to Microsoft Copilot users

SAS expands agentic AI and governance capabilities with broad platform updates

Startup Lovelace targets contextual AI engine at mission-critical use cases

Experian takes consumer financial guidance to the next level with AI-powered virtual assistant

Intercom’s customer service agent takes on new sales role

IBM blows past estimates, but declines to raise full-year forecast, tanking the stock

Vast Data raises $1B at $30B valuation as AI infrastructure demand accelerates

Oracle expands Google Cloud partnership with natural language database agent

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