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R. Danes

R. Danes is a senior writer for theCUBE, SiliconANGLE Media’s mobile livestreaming studio, who is based on the East Coast. Her fondness for old media and longform journalism converges with an interest in new media and digital content trends. Exploring digital disruption in the realm of publications, articles and writing led her to writing articles about digital disruption everywhere. Find R. Danes on Twitter @DanesRd.

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Latest from R. Danes

Here’s why a voice feature is the best market-research tool

Imagine trying to satisfy diverse customers via a traditional call-routing system. How many options can a company provide a caller before he or she becomes impatient? How many callers will select an ill-suited option and reach someone untrained in a particular issue? …

Microsoft makes bid for hybrid-cloud stewardship with Azure Arc

Most companies have abandoned the either/or approach to infrastructure. They now know they’ll operate both on-premises and in the cloud for the foreseeable future. But the model hybrid environment remains out of focus. Is it a suite of public-cloud services stood up on-prem? …

Intelligent automation for processes that aren’t created equal

Surprise: Automation isn’t a big, one-size blanket to drape over every single business process. Shocker: Just because a business or information technology process should be automated does not mean it should be. And no, it doesn’t replace human business sense or process …

Small data weighs in against big data in on-the-job AI

Designing artificial intelligence is an exercise in cyclical maximizing and minimizing. We need supersized data sets to train algorithms, but those algorithms must zoom in on answers to very specific questions. Single domains contain high-quality, pertinent data for business use cases, but …

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