Mark Albertson
Latest from Mark Albertson
Before software is going to eat the world, as Marc Andreessen famously declared, video is going to eat the Internet. A report from Cisco Systems Inc., released in February, showed that IP video traffic would comprise 82% of the Internet by 2022. …
Google Cloud unveils Anthos amid questions on enterprise strategy and acquisitions
Google LLC rebranded its Cloud Services Platform today under the name of Anthos, the Greek term for “flowers.” Anthos will have general availability on 30 launch partners, including Cisco Systems Inc. and Dell EMC, according to Google Cloud Chief Executive Officer Thomas Kurian, raising hopes …
Analysts emphasize importance of fog-free visibility at the edge
There is a school of thought among some analysts in the enterprise world that edge computing will eat the cloud. This notion was further reinforced during the keynote discussion by several executives at Fortinet Inc. on the opening day of the Fortinet …
Google Cloud’s second act opens as new CEO Thomas Kurian headlines Next ’19
F. Scott Fitzgerald once memorably wrote that there are “no second acts in American lives.” We are about to find out if there are second acts for cloud computing providers. When the curtain goes up for Google Cloud Next ’19 this morning in …
Adobe CIO reshapes IT culture for a data-powered customer view
The time may finally have arrived when CIO no longer means “career is over.” As technology drives nearly every business imaginable today, the role of the chief information officer in managing enterprise information technology is not only becoming more important, it is …
Union of Adobe and Magento highlights role of open source in enterprise digital experience
What does $1.7 billion buy today? For Adobe Inc., the answer is a new cloud service based on an online retail system that processed $155 billion in annual sales one year ago. On the surface, that sounds like a pretty good deal. …
Entrepreneur says it’s time for the IT service desk to fully automate
Tickets as we used to know them are a relic of the past. From concerts to sporting events to airline flights, electronic ticketing is largely the norm as paper tickets steadily disappear. When a user has to “open a ticket” with an …
Tech investor, author and ‘Mental Samurai’ contestant reveals blitzscaling secrets and more
Chris Yeh (pictured) graduated from Stanford University at the age of 19, published a popular book called “Blitzscaling,” and has built a number of internet businesses since 1995. But does he know how to answer 12 tough questions perfectly in five minutes …
It’s all about customer empathy in the brand experience for Accenture Interactive
Humans are more than just statistics in a dataset. They can have feelings about a brand, and the people at Accenture Interactive are tapping into that emotion to create a different view of what a customer’s experience should be. “When we’re thinking …
Memo to marketing: Get ready for the data-driven era of hyper-personalization
When Nikki Mendonça (pictured) departed the agency world after 16 years to join Accenture in 2017, one of the first decisions she made was to change the name of the group she was being hired to lead. Instead of Intelligent Marketing Operations, …