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Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Amplitude adds session replays to its customer analytics platform

BIG DATA By PAUL GILLIN3 YEARS AGO

Behavior-tracking software firm Amplitude Inc. is announcing new features in its digital analytics platform today that improve upon user behavior analysis, simplify website A/B testing and introduce a tag editor for companies just getting started with data collection and instrumentation. The company’s platform is …

Kyndryl rolls as cloud and consulting business drive earnings beat

CLOUD By PAUL GILLIN3 YEARS AGO

Kyndryl Holdings Inc. beat analyst expectations for cash flow, adjusted pretax income and adjusted earnings for the third straight quarter and raised its fiscal full-year outlook, and investors responded by bidding the stock 5% higher in early after-hours trading. The company said …

Nylas boosts performance and folds generative AI into its API platform

AI By PAUL GILLIN3 YEARS AGO

Nylas Inc., the developer of application program interfaces that integrate email, contact and scheduling capabilities into other applications, today announced the general availability of its API v3 with improved performance, developer experiences, platform security and artificial intelligence capabilities. New features include real-time …

Acceldata copilot aids in data observability

AI By PAUL GILLIN3 YEARS AGO

Data observability startup Acceldata Inc. today added artificial intelligence features to its platform with a “copilot” that it says lets DataOps teams tailor AI assistants to their unique technology and business environment. That includes the ability to set guardrails that ensure that business …

ScreenMeet gives remote support agents an AI boost

CLOUD By PAUL GILLIN3 YEARS AGO

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time troubleshooting assistance. ScreenMeet AI Assist is the newest component of the company’s remote support screen-sharing service that …

ThoughtSpot’s generative AI assistant gets more personal

BIG DATA By PAUL GILLIN3 YEARS AGO

Business intelligence platform provider ThoughtSpot Inc., today announced what it says is a major expansion of the artificial intelligence capabilities it debuted last year that integrate human training into the query and analysis process. The “human-in-the-loop” feedback control in ThoughtSpot Sage includes …

Arrcus says it can cut cloud egress fees by up to 40%

CLOUD By PAUL GILLIN3 YEARS AGO

Hyperscale networking software company Arrcus Inc. today announced additions to its FlexMCN multi-cloud networking software that are targeted at reducing the cost of moving data out of cloud infrastructure. The company said its Egress Cost Control feature can cut those charges, called …

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