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Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Software and consulting anchor strong IBM financial results

AI By PAUL GILLIN3 YEARS AGO

A resurgent IBM Corp. reported revenue and earnings in the fourth quarter that beat analyst projections, propelled by accelerating demand for artificial intelligence in general and generative AI in particular. The company also reaffirmed earlier guidance of 2024 growth in the mid-single …

SAP shares soar as company restructures and doubles down on AI

CLOUD By PAUL GILLIN3 YEARS AGO

SAP SE’s restructuring plan that will eliminate or reassign about 8,000 jobs is intended to accelerate the company’s development of artificial intelligence features in its products and to “transform its operational setup to capture organizational synergies, AI-driven efficiencies and to prepare the company …

Wasabi acquires AI-powered video indexing technology from GrayMeta

AI By PAUL GILLIN3 YEARS AGO

Cloud storage vendor Wasabi Technologies LLC is acquiring the Curio AI content indexing engine from GrayMeta Inc. and will incorporate it into a new artificial intelligence-powered storage offering for the media and entertainment industry. Wasabi sells storage to business customers on a …

Boomi CEO: ‘We are in absolute predator mode’

BIG DATA By PAUL GILLIN3 YEARS AGO

A little more than a year after joining Boomi Inc., Steve Lucas isn’t declaring victory, but he believes the artificial intelligence-infused future of the data integration and automation provider is looking pretty bright. Boomi will reach the $500 million recurring revenue mark …

Databricks targets telcos with its newest industry analytics platform

BIG DATA By PAUL GILLIN3 YEARS AGO

Databricks Inc. today launched another in its series of vertically oriented analytics and artificial intelligence platforms, this one targeting telecommunications carriers and network service providers. The Data Intelligence Platform for Communications combines the company’s data lakehouse with large language model features Databricks …

Gartner sees healthy 6.8% growth in 2024 IT spending

INFRA By PAUL GILLIN3 YEARS AGO

The computer industry may be awash in layoffs, but that doesn’t appear to be due to reluctance by information technology buyers to open their wallets. Gartner Inc. today is forecasting that worldwide IT spending this year will grow 6.8% from 2023 levels, …

Pinecone’s vector database goes serverless

AI By PAUL GILLIN3 YEARS AGO

Well-funded vector database startup Pinecone Systems Inc. today announced a serverless version of its product aimed at artificial intelligence applications. The company said the serverless architecture, which is a cloud computing execution model where the cloud provider dynamically manages the allocation and provisioning of …

Leantime overhauls project management platform with neurodiversity in mind

APPS By PAUL GILLIN3 YEARS AGO

Open-source project management developer Hyve5 Inc., which does business as Leantime, today announced a redesigned interface that incorporates artificial intelligence-based features that better address its core audience of neurodivergent workers. The 18-month-old company is focused on startups and small and mid-sized businesses, …

Dow’s customer experience overhaul yields tripling of online sales

BIG DATA By PAUL GILLIN3 YEARS AGO

Measuring customer satisfaction in consumer markets is relatively straightforward. Many buyers are only too willing to offer star ratings, share their opinions on social media and respond to post-engagement surveys. In the business-to-business realm, however, assessing customer sentiment is a lot trickier. …

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